Privacy policy

Last update: October 13, 2023

We value the importance of protecting your privacy and securing the information you share with us. This privacy policy explains in detail how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the collection and use of your information in accordance with this policy.

1. Collection of Personal Information

We may collect various types of personal information when you interact with our website, including but not limited to:

Personal identification information, such as your name, postal address, email address, phone number, and similar information.
Login information, such as IP addresses, login details, browser type, operating system, internet service provider, and other logging data.
Demographic information, such as age, gender, location, personal preferences, and other similar data.
Information related to your use of our website, including pages visited, products or services viewed, actions taken, browsing preferences, and other usage data.

2. Use of Information

We use the personal information we collect for the following purposes:

To personalize your experience on our website by tailoring our products and services to your preferences and needs.
To process your requests, orders, or payments, ensuring a secure and efficient shopping experience.
To continually improve our website, products, and services by identifying areas in need of enhancement.
To send you marketing communications, special offers, information about our products, services, and promotions, subject to your consent.
To respond to your questions, comments, or concerns, providing high-quality customer support.

3. Disclosure of Information

We are committed to not selling, exchanging, or renting your personal information to third parties without your explicit consent. However, there are circumstances in which we may disclose your information to third parties, including:

To our business partners, service providers, and subcontractors who assist us in providing our services, managing our website, or conducting business operations.
To comply with applicable laws, regulations, court orders, or to respond to government authorities’ requests.
To protect our rights, safety, and property, as well as the rights, safety, and property of our users in cases of fraudulent activities, security threats, or violations of our terms of use.

4. Information Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, misuse, or alteration. However, it’s important to note that no security system is infallible, and we cannot guarantee the complete security of your information.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files placed on your device that help us analyze trends, track user navigation, and customize content. You can configure your browser to refuse cookies, but this may affect some features of our site.

6. Privacy Policy Modification

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and the last update date will be adjusted accordingly. We encourage you to check this policy regularly to stay informed about our current privacy practices.

7. Contact

If you have any questions, comments, or concerns regarding our privacy policy, please contact us at the following email address : contact@orka.fr..

By using our website, you consent to this privacy policy. We encourage you to read it carefully and revisit it periodically for potential updates. We are committed to protecting your privacy and maintaining the trust you place in us.